Privacy Policy — QuotePilot
QuotePilot

Privacy Policy

Last updated: March 2, 2026

Who We Are

QuotePilot is operated by QuotePilot ("we", "us"). We help contractors follow up on unanswered quotes automatically via SMS and email.

What We Collect

Account information: your name, email address, company name, and password hash when you register.

Quote data from inbound emails: when you BCC your QuotePilot address, we parse the email to extract client name, email, quote amount, and description. This is the minimum needed to send follow-ups.

Usage data: basic analytics (page views, feature usage) to improve the product. We use PostHog for this.

Payment information: handled entirely by Paddle, our merchant of record. We never see or store your credit card number.

How We Use Your Data

We don't sell your data. We don't sell your clients' data. Full stop.

Third-Party Services

We use these services to run QuotePilot:

Each service has its own privacy policy. We only share the minimum data each service needs to do its job.

Your Clients' Data

We treat your clients' contact information (phone numbers, emails) as sensitive. It is only used to deliver follow-up messages you've configured. We don't contact your clients for our own purposes, ever.

Data Retention

We keep your data as long as your account is active. If you delete your account, we delete your data within 30 days. Backups may retain data for up to 90 days before being cycled out.

Your Rights

You can:

Cookies

We use session cookies to keep you logged in. We use analytics cookies via PostHog to understand how people use QuotePilot. That's it — no ad trackers.

Changes

If we make significant changes to this policy, we'll notify you by email.

Questions? Email us at support@getquotepilot.co