Jobber vs. QuotePilot: Which One Actually Fixes Your Follow-Up Problem?
By QuotePilot Team
Here’s a scenario you already know. You write up a quote, email it over, and then life happens. Two weeks later you remember that quote exists. By then the homeowner hired somebody else. Not because your price was wrong. Because you went quiet.
If you’ve looked into fixing this, Jobber probably came up. It’s the most popular field service management tool in the industry, with over 250,000 users. Scheduling, invoicing, CRM, client portal, payments. It does a lot, and it does it well.
But there’s a gap in what Jobber offers for quote follow-up specifically, and it’s worth understanding before you commit to a platform based on one feature.
What Jobber actually gives you for follow-up
Jobber does have automated quote follow-up. But it’s locked behind the Connect plan at $99 USD/month ($119 USD if you’re paying monthly). The entry-level Core plan at $29-$39 USD/month doesn’t include it.
And even on Connect, the automation caps at two follow-up reminders per quote. Two messages, sent a configurable number of days after the original quote. That’s the ceiling.
Here’s why that matters. 80% of successful sales require five or more follow-up contacts after the initial touchpoint. Only 2% close on first contact. A two-message cap means the automation stops well before the window where most conversions actually happen.
Want to build something more flexible? Jobber’s custom workflow automations require the Grow plan, which runs $149-$349 USD/month. Two-way SMS is also Grow-only, which means you can’t even have a back-and-forth with a homeowner who replies to your follow-up unless you’re on that plan. For a Canadian contractor, that Grow plan works out to roughly $200-$471 CAD/month before per-user fees of $29 USD each.
That’s a real number for a one- or two-person shop.
The “do I actually need all this?” question
Jobber’s feature list is genuinely impressive. Drag-and-drop scheduling across five calendar views, route optimization, GPS tracking, batch invoicing, online payments, a client self-service hub, a website builder, an AI receptionist ($99/month add-on), a marketing suite ($79/month add-on). The list goes on.
If you need a single platform to run your entire operation, Jobber is a solid choice. No argument there.
But here’s what we hear from a lot of contractors: they already have scheduling figured out. They already have invoicing sorted, whether that’s through another tool or a system they’ve built over years. They’re not looking to migrate their whole business. They have one specific, expensive problem: the quotes that go out and never get followed up on.
Paying $200+ CAD/month for a platform full of features you already have covered, just to get two automated follow-up messages, is a tough sell.
The exchange rate problem nobody talks about
Jobber prices everything in USD. If you’re a Canadian contractor, that stings. Capterra reviewers have flagged this. The USD-to-CAD conversion adds 30-40% to every listed price depending on the day. A plan advertised at $99 USD is actually $130-$140 hitting your Canadian bank account.
It’s not Jobber’s fault. They’re a global company. But if you’re running a business in Winnipeg or Halifax, you’re paying a premium for a tool that wasn’t priced with your dollar in mind.
A tool that exists because of this exact gap
It’s worth noting that third-party tools like ToolDesk were built specifically to enhance Jobber’s follow-up capabilities. The fact that these tools exist tells you something: Jobber users themselves recognize the follow-up piece needs more than what the platform provides natively.
This is the gap QuotePilot was designed to fill.
QuotePilot costs $49 CAD/month. Flat rate. No tiers, no per-user fees, no features locked behind upgrades. It does one thing: automates SMS and email follow-up on your outstanding quotes.
You BCC your unique QuotePilot address when you send a quote email. The system picks up the details (who the client is, what the job is, how much) and starts a follow-up sequence automatically. A text a couple days later. An email check-in after that. A few more touches over two weeks. The sequence stops the second the quote is approved, archived, or the homeowner opts out.
No new platform to learn. No dashboard you need to check every morning. No integrations to set up.
The math on this is pretty simple
We covered the data in detail in a previous post, but the short version: contractors who follow up via text see booking rates of 31% compared to 19% without follow-up. That’s a 12-point improvement just from staying in touch.
If you’re a Canadian contractor sending 15 quotes a month and your average job is $2,000, recovering even one extra job per month from better follow-up gives you $24,000 in additional annual revenue. QuotePilot costs $588/year. That’s one recovered job paying for the tool with $1,412 left over.
You don’t need to close dramatically more. You need to stop losing the ones that were already yours.
You don’t have to pick one
This isn’t an either/or decision. QuotePilot works alongside Jobber. Keep Jobber for scheduling and invoicing if that’s your setup. Add QuotePilot for the follow-up piece that Jobber caps at two messages.
And if you’re not using field service software at all? If you’re quoting from Gmail or a spreadsheet or just typing numbers into an email? QuotePilot still works. You just BCC an address. That’s it.
So which one should you choose?
Choose Jobber if you’re looking for one platform to manage your entire business (scheduling, dispatching, invoicing, payments, CRM, client portal) and the budget makes sense for your operation. Jobber is mature, well-supported, and its mobile app is solid. At the higher tiers, it’s a genuine all-in-one.
Choose QuotePilot if your operations are already handled and the specific problem costing you money is quote follow-up. If you’re losing one or two jobs a month because follow-ups slip through the cracks, this is the cheaper, faster fix.
The best tool is the one that solves your actual problem at a price that makes sense for your business. If your problem is quotes going cold, $49/month solves it.
QuotePilot was built for Canadian contractors. Priced in Canadian dollars, designed for how you already work. BCC your quotes, and we handle the follow-up. Get your BCC address and join early access.